Terms of Service

Terms and Conditions

Website Terms and Conditions of Use

1. Site Terms of Use
1.1 Please read these Terms carefully. By using, reading or browsing the Website, registering as a Member, making payments and/or clicking “I agree”, this signifies that you have read, understood and agreed to be bound by the Terms and our Privacy Policy found at https://premierpublicspeaking.com.au/tos#privacy. If you do not agree to the Terms or the Privacy Policy, you must cease usage of the Website and any of its associated products or Services immediately.

1.2 Premier Public Speaking reserves the right to review and change any of the Terms by updating this page at its sole discretion at any time. Any changes to the Terms will take effect immediately from the date of their publication. Your access and use of the Website after Premier Public Speaking makes any changes constitute your acceptance of any such changes and you will be bound by those changes. If you do not agree to any changes, you must cease usage of the Website and any of its associated programs or services immediately.

2. Use License
2.1 Any use agreement is limited to between the Client and Premier Public Speaking. The Client may not transfer or assign its subscription or the benefits associated with any Premier Public Speaking program or service to any other person. Any permission which is granted to download materials on Premier Public Speaking's website, or materials provided by any other means, such as digitally or hard copy, is for personal, non-commercial viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial) without the written consent of Premier Public Speaking;
transfer, proffer, or share the materials with another person, for any reason, without the written consent of Premier Public Speaking; or
remove any copyright or other proprietary notations from the materials.
This license shall automatically terminate if you violate any of these restrictions and any existing contract may be terminated by Premier Public Speaking at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

2.2 Premier Public Speaking reserves the right at any time to modify, alter or update these Terms of Use. Your use of the Premier Public Speaking website following any changes means that you agree to follow and be bound by the terms as changed. It is the obligation of users visiting the Premier Public Speaking website before the change to learn of changes to the Terms and Conditions since their last visit.

3. Payments
Premier Public Speaking uses external third-party links, such as PayPal, to receive payment for programs and services. The Client agrees to absorb all Paypal transaction fees, such as for the use of credit cards or non-Australian bank accounts. Premier Public Speaking reserves the right not to commence programs or services for any payments which are outstanding or have not yet cleared. Please refer to our Disclaimer and Links items below regarding use of such third-party links. For information regarding refunds, refer to our Cancellation policy: https://premierpublicspeaking.com.au/tos#cancellation.

4. Disclaimer
The materials on Premier Public Speaking's website are provided "as is". Premier Public Speaking makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Premier Public Speaking does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

5. Limitations
In no event shall Premier Public Speaking or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Premier Public Speaking website, even if Premier Public Speaking or a its authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

6. Revisions and Errata
The materials appearing on Premier Public Speaking's website could include technical, typographical, or photographic errors. Premier Public Speaking does not warrant that any of the materials on its website are accurate, complete, or current. Premier Public Speaking may make changes to the materials contained on its website at any time without notice. If you observe any inaccuracies, send details in writing to 'Premier Public Speaking, PO Box 3058, Mentone East Vic 3194 Australia'. Premier Public Speaking will endeavour to respond in a timely manner following receipt of written notice of your observation. Premier Public Speaking does not, however, make any commitment to update the materials.

7. Links
Premier Public Speaking may add links to external websites from time to time. Premier Public Speaking has not reviewed all of the sites linked to its Site and is not responsible for the contents of any such linked Site. The inclusion of any link does not imply endorsement by Premier Public Speaking of the site. Use of any such linked website is at the user's own risk.

8. Governing Law
Any claim relating to Premier Public Speaking's website shall be governed by the Law of Australia without regard to its conflict of law provisions.

9. Privacy
Your privacy is very important to us. Accordingly, we have developed a Policy in order for you to understand how we collect, use, communicate or disclose and make use of personal information. The complete Privacy Policy can be found here: https://premierpublicspeaking.com.au/tos#privacy.

10. Behavior
10.1 Premier Public Speaking programs and services are designed to encourage and support, in an effort to make participants feel comfortable to develop their skills and confidence. As such, you are required to act and respond to participants and staff in a constructive and responsible manner. Whilst all participants have the right to express their own opinion, it is expected that participants will respond to or proffer feedback in an encouraging, mature, and non-abusive way. By enrolling in a program or enlisting the services of Premier Public Speaking you have agreed to not use any abusive, illegal, obscene, vulgar, slanderous, hateful, threatening, racist, or sexually orientated language, comments, or materials, whether in person, or depicted in media or text.

10.2 Posting comments on the Premier Public Speaking blog pages is permitted on the understanding that you have agreed to not post any abusive, illegal, obscene, vulgar, slanderous, hateful, threatening, racist, or sexually orientated comments or materials, whether depicted in media or text. Premier Public Speaking reserves the right to delete or remove your comments or posts deemed inappropriate or for any other reason. Uploading of any files/images relating to child exploitation or inappropriate materials outlined above will result in you being permanently banned from accessing the website and your posts will be reported to the relevant authorities.

11. Harassment
Any Client found to be harassing another Client or staff member in an inappropriate manner ceases their arangement or agreement with Premier Public Speaking and the program or service will cease immediately. If the offense is deemed serious enough the matter will be referred to the relevant authorities. The Client will forfeit any payment already made to Premier Public Speaking.

12. Staff
Staff members, including site administrator's, agree to operate under these Terms. If you feel a staff member acted inappropriately or have any complaints about a staff member, send in details of your complaints in writing to 'Premier Public Speaking, PO Box 3058, Mentone East Vic 3194 Australia'. We take complaints seriously and will endeavour to respond in a timely manner following receipt of written notice of your complaint. Note that these matters will be handled with the strictest confidentiality and no feedback on these outcomes will be made available to the complainant, unless deemed appropriate.

13. Security
Premier Public Speaking provides the best means possible to secure your information and any user or person deemed to be attempting to breach the security of the Premier Public Speaking will referred to the relevant authorities. For more information, refer to our Privacy Policy: https://premierpublicspeaking.com.au/tos#privacy.

14. Content
Comments posted on our website are governed by these Terms and will be strictly adhered to. By using this Site you agree:
Your submitted content is not illegal, indecent, profane, threatening, or defamatory; and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."
Your submitted content does not infringe on the copyright, trademark or other intellectual property rights of any person or entity, or contain any confidential or proprietary information of any person or entity, or otherwise violate the legal rights of any person or entity.
Your submitted content does not contain personally identifiable information about other persons, such as their phone number, identifiable pictures, contact information or email address, or information about that could result in an invasion of their privacy or their harassment.
You grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully assignable and sub-licensable right to use, reproduce, modify, adapt, publish, translate, edit, reformat, create derivative works from, distribute and display content throughout the world for any purpose and in any media (including for advertising or other commercial use).
You grant us the non-exclusive right to seek to enjoin and/or obtain damages from any third party from the unauthorized use or reproduction of your content. If we publish your content or authorize or license others to do so, your content may be edited for length or clarity or for any other reason either before or after it is published. We reserve the right (but not the obligation) to remove any content for any reason from the website.

15. Legal
15.1 The views, opinions or positions expressed by the those providing comments are theirs alone, and do not necessarily reflect the views, opinions, or positions of Premier Public Speaking or any employee thereof. Premier Public Speaking makes no representations as to accuracy, completeness, currentness, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use.

15.2 Premier Public Speaking reserves the right to delete, edit, or alter in any manner it sees fit entries or comments that it, in its sole discretion, deems to be inappropriate, obscene, offensive, defamatory, threatening, or in violation of trademark, copyright or other laws, or is otherwise unacceptable. Additionally Premier Public Speaking is not required to disclose the evidence it has used in coming to its decision.

15.3 Premier Public Speaking reserves the right to refuse service to anyone.

15.4 All claims or disputes arising out of or relating to these terms will be litigated exclusively in the courts of Melbourne, Victoria, Australia, and you and PPremier Public Speaking consent to personal jurisdiction in those courts.

This Terms Policy was last updated on the 14th of May, 2018.

Privacy Policy

Website Privacy Policy

Your privacy is very important to us. This website may collect personal information which is identifiable as being about you. Personal information collected by us will only be used in accordance with this Privacy Policy and the Australian Privacy Principles. This Policy has been developed in order for you to understand how we collect, use, communicate and disclose and make use of personal information.

1. What personally identifiable information we collect
Many aspects of the site can be viewed without providing any personal information. However, from time to time you may be required to submit personally identifiable information, which may include:
Your name, address, email address, phone number etc
information about goods and services you are seeking;
communication between us;
credit card information;
any other information requested on this Site or otherwise provided by you.
We may contact you by a variety of measures to voluntarily respond to surveys, questionnaires, or market research, to seek your opinion and/or feedback. You are under no obligation to provide this information. Occasionally, we may receive personal information from third parties, such as employers, event coordinators/managers etc. If this occurs, all personal information will be protected and treated in the same manner as set out in this Privacy Policy.

2. Non-personally identifiable information
We may collect the following non-personally identifiable information for each visitor to the site, including but not limited to pages viewed while browsing the site, browser and operating systems, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic and trends.

3. How we collect your personal information
We collect personal information from you when you interact with us. This is done in a variety of ways including, but not limited to, via electronic means or in person; when you access our website; and when we provide our services to you.

4. Use of your personal information
We may use your personal information to interact with you and provide you more information from us. Aditionally, we may use your personal information for the following: to better understand our customer needs, improve our website, improve our service, respond to queries about our service, marketing purposes, and to notify you of opportunities or events that we think you might be interested in.

5. Disclosure of personal information
We may share your information with organisations or persons that assist us to provide information, products, and services to you. Those organisations or persons will receive only the information they need to help deliver the requested information, product or service. All Premier Public Speaking employees are bound by confidentiality and privacy obligations in relation to the protection of your personal information. We may also disclose information when it is required by law. We may disclose information to parties located outside of Australia, but not without your written consent.

6. Security
We take reasonable steps to protect your personal information. However, we are not liable for any unauthorised access to this information. The transmission and exchange of information is carried out at your own risk. We take steps to safeguard against unauthorised disclosures of information, however we cannot assure you that personal information will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Cookies
Cookies may be used on our website. Cookies are not malicious programs that access or damage your computer. Cookies are very small files which a website uses to identify you when you return to the site and to store details about your use of the site. We may use cookies to improve your browsing experience whilst using our Site. You may choose to accept or decline cookies. However, declining cookies may prevent you from taking full advantage of the Site.

8. Third party sites
Our site has no links to other websites which are not owned or controlled by us. However, should this change at any time, we are not responsible for these sites or the consequences of you going on to those sites.

9. Accessing your personal information
As is your right, in accordance with the provisions of the Privacy Act 1988 (Cth) your personal information is accessible to you. For security reasons, all requests must be in writing.

If you believe that any information we hold about you is inaccurate, incomplete, irrelevant, misleading, or out of date, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will endeavour to respond to any request in a timely manner and will promptly correct any information found to be incorrect.

10. Complaints
If you have any complaints about our privacy practices, feel free to send in details of your complaints in writing to 'Premier Public Speaking, PO Box 3058, Mentone East Vic 3194 Australia'. We take complaints seriously and will endeavour to respond in a timely manner following receipt of written notice of your complaint.

11. Changes
Please be aware that, at our discretion, we may make amendments to this Privacy Policy in the future, as changes, additions and deletions are required. Your continued use of the Site following any amendments indicates that you accept the amendments. It is your responsibility to check our privacy policy from time to time to ensure that you are aware of any amendments or changes.

This Privacy Policy was last updated on the 14th of May, 2018.

Cancellation & Refund Policy

Cancellation & Refund Policy

1. Monies
1.1 The client agrees to pay the amount set out on the website in advance for the program delivery or services requested. The client understands that they are unable to commence the program, or no services will be provided, until all outstanding monies have been received by Premier Public Speaking.

1.2 Clients may request a receipt for payments made, at any time. Replacement or additional copies of receipts are available for a small fee.

2. Cancellation
2.1 Premier Public Speaking reserves the right to cancel or deny such program delivery or service as required.

2.2 Any cancellations made by the Client must be in writing via email to This email address is being protected from spambots. You need JavaScript enabled to view it.. The Client will incur the following program cancellation fees:
Cancellation requests received by Premier Public Speaking 11 business days or more prior to the program commencement date may entitle the participant to a refund of their fee less $45 administration fee, or transfer to another course date (subject to availability). This is at the discretion of Premier Public Speaking.
Cancellation requests received by Premier Public Speaking between 6 and 10 business days prior to the program commencement date will receive a 50% refund.
Cancellation requests received by Premier Public Speaking of 5 business days or less prior to the program commencement date will not be entitled to any refund of the program fee.

2.3 The Client will be charged a cancellation fee for private, individual, or group tutoring and/or coaching if:
The Client fails to notify Premier Public Speaking during business hours, 24 hours or more prior to cancellation, based on the following:
Sessions of 60-90 minutes - cancellation fee of $35 applies;
Sessions of 120 minutes - cancellation fee of $50 applies;
Sessions greater than 120 minutes - cancellation fee of $100 applies.

3. Refund
3.1 In the event of a program cancellation by Premier Public Speaking, participants are entitled to a full refund of the program fee, or transfer to another course date (subject to availability). This is at the discretion of Premier Public Speaking.

3.2 It is the responsibility of the Client to attend and complete the program, as arranged. Any client failing to complete a program is ineligible for a refund.

4. Satisfaction Guarantee
Premier Public Speaking guarantees client satisfaction within reason. Any client who completes a full program but feels they have not received value-for-money, or services to their satisfaction, may be eligible for a full or part refund in accordance with our guarantee. If you have any complaints about services received, send in details of your complaints in writing to 'Premier Public Speaking, PO Box 3058, Mentone East Vic 3194 Australia'. We take satisfaction complaints seriously and will endeavour to respond in a timely manner following receipt of written notice of your complaint.

This Cancellation & Refund Policy was last updated on the 14th of May, 2018.

Terms of Service

Terms and Conditions

Mobile Menu